Calendar Availability Sync
An employee in a meeting automatically shows as busy; calls go to voicemail or a delegate.
- Category
- Messaging and Calendar
- Connection type
- Ready connector
- Included in plan
- All plans
- Average setup time (min)
- 10
SMS and Notification Gateway
Automatic SMS from the PBX for missed calls, appointment reminders and payment alerts.
Sending a customer a message after a missed call, such as "We tried to reach you and will call back at ...", measurably improves customer satisfaction.
Scenarios
- Automatic SMS for missed or abandoned calls
- An "our opening hours" message for out-of-hours calls
- A survey link at the end of a call
- Appointment and delivery reminders
SMS is sent through the Ahize messaging gateway; your sender title, IYS consent checks and delivery reports are monitored in the console. Templates are defined in Turkish and English in the console.
Key features
- SMS on missed calls
- Automatic out-of-hours message
- Survey link
- IYS consent check
Technical details
| Mode | Event-triggered |
|---|---|
| Template language | TR / EN |
| Throughput | 500 messages/s |
Similar items
Mobile Softphone (iOS and Android)
Use your office extension on your mobile phone; the company number shows on outgoing calls.
- Category
- Messaging and Calendar
- Connection type
- Browser / mobile add-on
- Included in plan
- All plans
- Average setup time (min)
- 5
CRM Screen Pop and Click-to-Call
The customer card opens automatically on an inbound call; clicking a number in the CRM starts the call.
- Category
- CRM
- Connection type
- Ready connector
- Included in plan
- All plans
- Average setup time (min)
- 10