Inbound calls
Basic
For small support teams answering inbound calls.
- IVR and ACD queues
- Live dashboards
- 30 days of recording
- Outbound campaigns
- Conversation analytics
Cloud Contact Centre
Per-agent licence
Scales by adding or removing agents; call charges are billed separately by usage. Setup and training are free from 20+ agents.
Inbound + outbound
Advanced
For sales and collections teams with outbound campaigns and skills routing.
- Skills-based routing
- Automatic dialling (power dialer)
- 90 days of recording
- Quality scoring form
- Callback and hold music
AI-assisted
Premium
For quality-focused contact centres where every call is transcribed and scored.
- Conversation analytics and summary
- 1 year of recording retention
- SSO (SAML)
- Voice bot (IVR) scenarios
- Priority support
Compare
Compare packages in detail
Secure paymentPayTR / iyzico 3D Secure
Instalment optionsCredit card instalments
Stage-by-stage trackingLive in your customer account
Real supportSupport ticket + WhatsApp
FAQ
Frequently asked questions
What is the minimum number of agents?
You can start with as few as 2 agents. Agents can be added during the month; reductions take effect from the next billing period.
Can home-working agents use it?
Yes. The agent app works anywhere with an internet connection; no extra hardware is needed.
Other services