Up to 10 extensions
Micro
- 10 extensions
- 4 concurrent external calls
- IVR and 1 ring group
- Mobile and desktop apps
- Call recording
- CRM integration
Cloud PBX · SIP trunk · Contact centre
Your company's phone system, now in a single dashboard
Retire the old PBX and move to a cloud phone system that scales from 10 extensions to 2,000 agents with a 99.99% SLA. Keep your numbers; go live in 3 working days.
Cloud PBX for up to 10 extensions1,490 TRY/mo
- 99.99% SLA
- SIP trunk, fixed numbers
- Cloud contact centre
- 2009
- Founded
- 4.200+
- Business customers
- 185.000+
- Active extensions and agents
- 99,99%
- 2025 service availability
Ahize Telekom
For 17 years we have kept businesses on the line
Ahize Telekom was founded in Ataşehir in 2009 by two engineers. Today a team of 120 serves more than 4,200 business customers from two separate data centres in Istanbul and Ankara. With our own core network and direct interconnects to national carriers we control both quality and cost.
- A geo-redundant core network across two data centres
- Regulator-authorised, with direct carrier interconnects
- ISO 27001-certified information security management
Why Ahize Telekom?
Uninterrupted infrastructure for business calls
99.99% SLA
A written service level commitment with automatic service credits on breach.
Keep your numbers
Port 0212, 0216, 0312, 0232 and 0850 numbers with a seamless cut-over plan.
40+ ready integrations
One-click links to CRM, helpdesk, ERP and e-commerce systems.
24/7 support in Turkish
Our own NOC team, not a third party; average first response is 4 minutes.
Mobile and desktop apps
Your office extension on every device; one number for home and field staff.
Live reporting
Queues, wait times, missed calls and agent performance in real time.
End-to-end voice solutions
View all Our Solutions
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Cloud Contact CentreIVR, ACD queues, call recording, quality monitoring and live reports; a contact centre that scales by adding…
Geographic Numbers and Number ServicesGeographic numbers, 0850 business lines, freephone (0800) and porting that keeps your existing numbers.Calculator
Contact Centre Cost Calculator
Enter your agents, monthly talk time and plan type; compare the monthly and yearly cost of a cloud contact centre with your current system.
- Instant calculation, no sign-up
- Request a quote with your result
Contact Centre Cost Calculator
Enter your agents, monthly talk time and plan type; compare the monthly and yearly cost of a cloud contact centre with your current system.
Tariffs
All tariffs A plan sized for your team
Plans that scale with extensions, channels or agents; two months free with yearly billing. Prices exclude VAT.
Up to 25 extensions
Small Office
- 25 extensions
- 10 concurrent external calls
- Multi-level IVR, 5 ring groups
- 30 days of call recording
- 1 ready CRM integration
- Meeting room (25 people)
Up to 100 extensions
Mid-size
- 100 extensions
- 30 concurrent external calls
- Unlimited IVR and ring groups
- 90 days of call recording
- All ready integrations
- Branch-level reporting
250+ extensions
Enterprise
- 250 - 2,000 extensions
- Custom SLA and penalty clauses
- SSO (SAML) and SCIM
- Custom integration engineering
- Dedicated technical account manager
PricePriced by quote
Small office
10 Channels
- 10 concurrent channels
- 10 DID numbers
- TLS/SRTP encryption
- Redundant SBC registration
Mid-size
30 Channels
- 30 concurrent channels
- 20 DID numbers
- T.38 fax support
- Call quality report (MOS)
Large business
60 Channels
- 60 concurrent channels
- 50 DID numbers
- Multi-location routing
- Monthly traffic report
Enterprise
120 Channels
- 120 concurrent channels
- 100 DID numbers
- Load balancing across two data centres
- Priority support line
Inbound calls
Basic
- IVR and ACD queues
- Live dashboards
- 30 days of recording
- Outbound campaigns
- Conversation analytics
Inbound + outbound
Advanced
- Skills-based routing
- Automatic dialling (power dialer)
- 90 days of recording
- Quality scoring form
- Callback and hold music
AI-assisted
Premium
- Conversation analytics and summary
- 1 year of recording retention
- SSO (SAML)
- Voice bot (IVR) scenarios
- Priority support
Integration
View all Integrations
Connect your phone system to the CRM, helpdesk, ERP and e-commerce software you already use. Ready connectors go live with one click; custom systems take one to two days…
Integration
CRM Screen Pop and Click-to-Call
The customer card opens automatically on an inbound call; clicking a number in the CRM starts the call.
- Category
- CRM
- Connection type
- Ready connector
- Included in plan
- All plans
Integration
Helpdesk Ticket Creation
A ticket is opened automatically for every support call, with the recording and summary attached.
- Category
- Support / Helpdesk
- Connection type
- Ready connector
- Included in plan
- All plans
Integration
ERP Account Matching
Matches the caller number with the ERP account; balance and open orders appear on the agent's screen.
- Category
- ERP and Accounting
- Connection type
- API / Webhook
- Included in plan
- Pro and above
Integration
E-commerce Order Lookup
Customers check their own orders in the IVR; agents see order details on the call screen.
- Category
- E-commerce
- Connection type
- API / Webhook
- Included in plan
- Pro and above
How it works
A planned move from legacy PBX to the cloud
- 01
Discovery
We analyse your current PBX, lines and call volumes; free of charge.
- 02
Design
Welcome menus, queues and the extension plan are designed together.
- 03
Number porting
We file the application; the target date and cut-over window are agreed in advance.
- 04
Go-live
Training, device setup and on-site support during the first week.
Work out your contact centre cost in one minute
Enter your number of agents and monthly talk time to see the monthly and yearly cost of a cloud contact centre and your saving against today's system.
Open the calculatorCustomer reviews
Our customers explain
They moved our 42 branches to the cloud PBX in two weeks. We lost no numbers and the interruption did not exceed half an hour in total. Our monthly telecom bill fell by 31 percent.
We moved our 60-agent contact centre to the cloud. Thanks to the live dashboard, wait time dropped from 90 seconds to 35.
Thanks to the appointment reminder calls our no-show rate fell from 18 percent to 9 percent. Setup was done in one day.
Our Customers
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- AMAksu Medikal
- ÇEÇınar E-Ticaret
- PTPamukova Tekstil
- DYDoğuş Yapı Market
- KGKızılırmak Gıda
- BOBosna Otomotiv Yetkili Servisi
- YUYeni Ufuk Eğitim Kurumları
Telecom insights
All articles Telecom Insights
Let's find the last bill for your old PBX
See the system in a 30-minute live demo and get a quote side by side with your current line and PBX costs.
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